Shipping policy
Thank you for shopping with Shafra. We're committed to getting your order to you quickly and in perfect condition.
Processing Time All orders are processed within 1–4 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking once your order ships.
Domestic Shipping (United States) We ship to all 50 states via USPS, UPS, or FedEx.
- Standard Shipping (5–7 business days): calculated at checkout
- Expedited Shipping (2–3 business days): calculated at checkout
Delivery times are estimates and may vary due to carrier delays or high-demand periods.
Order Tracking Once your order ships, you'll receive a tracking number via email. Allow 24–48 hours for tracking information to update.
Shipping Delays Shafra is not responsible for delays caused by carriers, weather, or events outside our control. If your order hasn't arrived within the estimated window, please contact us at shafrateen@gmail.com and we'll help resolve it.
Lost or Stolen Packages If your package is marked delivered but not received, please contact your local carrier first, then reach out to us. We'll do our best to make it right.
Questions? Email us at shafrateen@gmail.com — we respond within 1–2 business days.